Comments on: Carbonite Sucks for Giving Only 15 Days Free http://www.hostingsthatsuck.com/carbonite-sucks/ Searching for Web Hosts that Suck the Least Thu, 29 Jul 2010 21:31:58 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Stan Hoffmueller http://www.hostingsthatsuck.com/carbonite-sucks/comment-page-1/#comment-3293 Stan Hoffmueller Fri, 19 Feb 2010 22:57:45 +0000 http://www.hostingsthatsuck.com/?p=1274#comment-3293 Carl, Forgive me, but, "It did not save even Word Documents (in normal placement for a PC), then I was told once I purchased that it would." For the life of me, I can't figure out what that sentence means. Carl,

Forgive me, but,

“It did not save even Word Documents (in normal placement for a PC), then I was told once I purchased that it would.”

For the life of me, I can’t figure out what that sentence means.

]]> By: Carl Strohmeyer http://www.hostingsthatsuck.com/carbonite-sucks/comment-page-1/#comment-3291 Carl Strohmeyer Fri, 19 Feb 2010 16:29:16 +0000 http://www.hostingsthatsuck.com/?p=1274#comment-3291 I am also not happy with Carbonite, their customer service is not good and dishonest. It did not save even Word Documents (in normal placement for a PC), then I was told once I purchased that it would. This did not happen and it only saves when manually forced to do so. Carbonite stated I could not get a refund as I had the trial period to use Carbonite. This is dishonest as Carbonite does not automatically back up as advertised and their methods of of selling their product is dishonest I am also not happy with Carbonite, their customer service is not good and dishonest. It did not save even Word Documents (in normal placement for a PC), then I was told once I purchased that it would. This did not happen and it only saves when manually forced to do so.
Carbonite stated I could not get a refund as I had the trial period to use Carbonite. This is dishonest as Carbonite does not automatically back up as advertised and their methods of of selling their product is dishonest

]]> By: Marty http://www.hostingsthatsuck.com/carbonite-sucks/comment-page-1/#comment-2931 Marty Mon, 28 Dec 2009 16:08:49 +0000 http://www.hostingsthatsuck.com/?p=1274#comment-2931 So if I lose my car keys I can blame Ford? Ha! The previous user Jo is incorrect; Carbonite keeps any file in your online backup for 30 days after you delete it from your PC...even multiple revisions of a file. I know what I'm talking about because I have 400GB backed up to Carbonite, totaling 1.1 million files at my business. Sure I have to restore a deleted or overwritten file a couple times a month...that's the nature of working on computers. I would never go with Iron Mountain--way too pricey for online backup. SafeEvault is much less costly, which is someone I also use for online server backup. So if I lose my car keys I can blame Ford? Ha!
The previous user Jo is incorrect; Carbonite keeps any file in your online backup for 30 days after you delete it from your PC…even multiple revisions of a file. I know what I’m talking about because I have 400GB backed up to Carbonite, totaling 1.1 million files at my business. Sure I have to restore a deleted or overwritten file a couple times a month…that’s the nature of working on computers. I would never go with Iron Mountain–way too pricey for online backup. SafeEvault is much less costly, which is someone I also use for online server backup.

]]> By: Jo http://www.hostingsthatsuck.com/carbonite-sucks/comment-page-1/#comment-2905 Jo Wed, 23 Dec 2009 05:02:22 +0000 http://www.hostingsthatsuck.com/?p=1274#comment-2905 I am very unhappy with Carbonite. I was told it backed up my computer and if I lost files that could be restored so I foolishly stopped doing a manual back up of my computer to another hard drive. I accidentally clicked on save as instead of open. The file was lost on my computer but I didn't get too upset because I was using Carbonite and assumed I would get the file back. WRONG. Since I didn't use the file daily it was overwritten on their end as well and I just took hours to retype in the contents of the file which was a year's worth of work. I contacted another company who is well known as is Carbonite but more for business, they laughed when I told them that Carbonite lost the file. This company backs up daily as well but they don't over ride previous editions. Someone at a business that I am aware of did the same thing I did, used Iron Mountain and got their Excel file back with no problem. He like I didn't use the file on a daily basis. Carbonite is great if your computer crashes, you get your files back but God Forbid you delete a file, it's gone. I am very unhappy with Carbonite. I was told it backed up my computer and if I lost files that could be restored so I foolishly stopped doing a manual back up of my computer to another hard drive. I accidentally clicked on save as instead of open. The file was lost on my computer but I didn’t get too upset because I was using Carbonite and assumed I would get the file back. WRONG. Since I didn’t use the file daily it was overwritten on their end as well and I just took hours to retype in the contents of the file which was a year’s worth of work. I contacted another company who is well known as is Carbonite but more for business, they laughed when I told them that Carbonite lost the file. This company backs up daily as well but they don’t over ride previous editions. Someone at a business that I am aware of did the same thing I did, used Iron Mountain and got their Excel file back with no problem. He like I didn’t use the file on a daily basis. Carbonite is great if your computer crashes, you get your files back but God Forbid you delete a file, it’s gone.

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