Heard about
Fatcow problems? Some say Fatcow Hosting scams or Fatcow sucks? Saw some Fatcow.com issues, Fatcow complaints and bad customer experiences? Can these negative reviews be trusted? Heard some horror stories about their limitations?
Here is the truth. According to a study conducted by America’s premier customer services research firm, TARP, customers are more likely to speak about a company when things go wrong rather than when they go right. On average, customers are twice as likely to talk about a bad experience as they are to share a positive one. So we can safely say that for every negative comment about Fatcow, there are two more good Fatcow reviews we did not hear about.
If you are considering to get a hosting account from Fatcow, you may want to (or probably have tried to) search for the keywords “Fatcow Sucks” on Google. However, the result may confuse you. Perhaps you have read tons of good stuff and rave reviews about Fatcow.com thus far.
Did Fatcow experiences and stories like below or made you think twice to signup with Fatcow hosting company?
- “…I found that my site was down, yet again…”
- “Fatcow is down again. I wonder for how long this time…”
- “Their tech support is incompetent at best and flat out dishonest…“
If you go through each of Googles result pages, it seems there a few unsatisfied customers and clients who have been through some sticky situation with Fatcow. If you search for the keywords “Fatcow sucks”, you see that there are hundreds of search engine result pages (SERPs) by Google. Is that a lot of bad things said about one hosting? Assuming all those result pages really talk about why this hosting provider sucked in some ways. There may be a few more result pages when you search for “Fatcow scam”, “Fatcow issues“, or ”Fatcow problems“. Do these hate or complaint sites worry you after you have read so many positive reviews? Did the hate pages make you wonder if Fatcow hosting is any good?
| Hosting | Total Pages About Web Host |
Total Hate Pages About This Host |
Hate/Pages Ratio |
|---|---|---|---|
| Fatcow | 900,000+ | about 80+ | only 0.0008% |
Think again. Do not dismiss the fact that Fatcow is one of the top web hosting companies in the market today. You have read the other Fatcow reviews elsewhere. Fatcow does what a hosting company should do. That is, Fatcow actually answers their phones, replies to their emails, responds to live chat requests, doesn’t rip you off, and provides quality hosting. So among the millions of satisfied clients, surely they will be a few who disagree. Let us look at the numbers above.
From the above number, only 8 out of every 100,000 SERP pages about Fatcow says that this hosting sucks. This is still extremely good considering other business web host we have looked at have way worst ratio. The hate pages is actually negligible.
We know, finding a good web hosting can be tiring and time consuming, when you should be building your website, writing on your Wordpress blog or selling your product.
So our verdict: Hostingsthatsuck.com Recommends Fatcow
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Disclaimer: The above numbers and statistics is true at the date of the writing. Since then, Fatcow’s take up rate has gone up tremendously, thanks to this review. There may have been more negative comments recently because their customers have grown by a larger number than they expected. Due to the more recent negative comments and feedbacks from users, we are now also recommending an alternative hosting plan by InMotion Hosting. See below for their custom-fit packages priced from only $3 monthly! You pay for what you need and all packages come with cPanel (which Fatcow does not offer) and eCommerce-ready support. Our InMotion hosting review is as good, if not better than about Fatcow. If you have any doubt at all about Fatcow, get inMotion hosting instead.
Discount Link for InMotion Hosting
PROMO / COUPON CODE: Don’t worry about remembering the InMotion coupon code. Just use the link below and this special link will automatically apply coupon code (if available) when you checkout.
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Nice post
Fatcow definitely doesn’t suck. I’m not just saying that because I work as technical support for Fatcow and various other web hosting companies but I like the services so much I even use their services myself.
I must say we do have some people who don’t like us but the majority of people who call in aren’t calling because our services are broken but rather because they have a question about something and by the end of the call they are usually praising how great Fatcow is.
Funny thing is that few people who get upset with us for their website being down don’t realize it is their own fault. They call us furious demanding to know why their website is down and to get it back up and running immediately… and the reason their website was down is because they never renewed their domain name.. which we do have automatic renewal but their credit cards on their account would be expired therefore now allowing their domain to be automatically renewed… we also have it setup where if the domain doesn’t automatically renew it will send emails to the contact address that was provided when they signed up the account.
So all in all people who have their websites go down with us and hate us it’s usually their own fault
FatCow is an excellent web hosting company. They actually pick up the phone when you call and respond with helpful, satisfactory answers. I highly recommend them for your personal or business needs.
We had several fatcow accounts and never ever had we complained exellent host.
As web designer I tried many different hosts and found that there’s no perfect one. However, FatCow does a really good job. They are honest with you… each time I call their support I get someone from North America. I had to cancel couple accounts with FatCow since my clients didn’t need them – never had a problem, got my money back. Strongly recommend.
I try to open a website to sell some clothes online. I plan to use ASP.net.
do you think if it is a good idea?
What is the recommended server who can support asp.net?
Thank you
Is there any particular reason you need to use ASP.net? If you have a good reason, then you can try the Windows hosting at Pronethosting.
What design tools do you use. The CM4all which is a built in designer or do you use an outside designer.
hey—they not only answer their phones and have live chats, they actually are helpful—even when I didn’t know doodley squat about web pages, they were very patient with me and helped get me straightened out.
I’ve been with them for seven years and been most satisfied.
Do they allow you to make custom CSS/HTML pages? Some hosts with sitebuilders don’t let you customize your pages that much. I want to know as a potential customer.
Yes, they do. I currently use fatcow.
They support basically everything. Use sftp for file transfers though, its a lot better than ftp.
I am with fatcow and mostly am satisfied. They have great customer service and always answer my calls quickly and are very fast at fixing problems. I have had a few difficulties with their web page editor (site delux) though. Is there another way I can edit my webpages without having to learn html?
Have you tried desktop web editors or software like Dreamweaver?
Fatcow has been great so far and you can’t beat their price
I’ve been looking at quite a bit of host and a lot of reviews to find a good reliable host which has good features and reasonable prices. So far godaddy seems to be the cheapest but bad reviews, hostgator is what I would want but the prices aren’t great. I found a few others that have reasonable price and the features I watn like cpanel and fantisico however thye are quite new such as vexxhost. And my other option is fat cow, their prices seem good with the coupon provided however the downside is it seems they don’t have cpanel. Can anyone confirm this and comment on their current way of managing sites cause I’m completely new and I need to have easy to use features that would help me create and manage sites.
Thanks
They do have their own custom made cpanel.
This makes me wanna try fatcow out! Because hostican really sucks.
I signed up with fatcow because of some recommendation by a reviewing site. Yes, they were quite cheap, but i feel their advertising is deceptive. I trusted the review and did not really check details, till i found out that the package did not include sub-domains. I wonder what kind of startegy is that to offer all these things ‘Unlimited’ which nobody really needs, but then to charge extra for the more natural thing like sub domains?
When i asked the support, they again were talking about ‘Unlimited’ domains and totally ignoring my point of sub domains.
So, i don’t know if fatcow is that bad, it’s all relative to the competition, but i am inclined to try godaddy.
Not sure what you are talking about. On their site, it says they give unlimited subdomains with their Original FatCow Plan. Did you get the MiniMoo (Parking Only) plan and expect to get subdomains? Or maybe you hosted your domain with a separate web domain registrar? Then you need to check with that registrar and learn how to create and host a subdomain…
Hi Hank, thanks for the reply.
It was my mistake, I was to fast with judgement. But i was misled by the fact that when creating a subdomain there is the option ‘buy first if you have not done so’ at U$5/m for 5 sub domains. but my plan obviously includes the free sub domains.
Sorry again, Fatcow .
ingo
Oh yeah, that’s because they used to charge for subdomains
but not anymore once everything went unlimited
Thanks for this article about FatCow. As a part-time freelance web developer, I have always recommended them to clients as a good, inexpensive, flexible, and powerful web host.
Just today, I had my first negative experience with them — I found a security vulnerability in their MySQL interface that allowed me to access other client’s databases. Not good, right?
It took several hours of calling and following up with tech support about the problem before they “allowed” me to talk to tier 2 tech support person (i.e. someone who actually knows what they’re doing). In the meantime, I got all sorts of BS from “tech support” who didn’t realize the importance of this problem, people who said they’d call back (and didn’t), and hand-wavy theories about what the problem was and what I should do (that didn’t help)
Not the most horrible experience in the world, but a shocking one to say the least!
In general though, I’ve had some very good experiences with FatCow as well, and for most users, they’re a very good company with a very good value.
FATCOW Rocks !!!!
I am a newbie and they were helpful in building my site. Friendly help chat and to the point. They do asnwer questions at face value, no dumb questions asked. I am not a techy but I was able to upload my website from MS Publisher.
You can always ask them questions to build your web. They may tweak their system and shutdown your site but they do it at the least amount of traffic like 3 am in the morning. This will not break your business and their way of making sure your site is up during high traffic times.
I like my FatCow !
I think Im now conviced and will try fatcow soon
yeah me too, think I am going to transfer from eBay Prostores.
FatCow does NOT suck. I posted on some Forum boards about the topic and they said that their scamming. My ass. All they’ve done is provide me with excellent support and great hosting. That’s so bad.. *sarcasm*
FatCow is nice.
Fatcow sucks? OH, I can’t believe it. I use Fatcow long times ago, i t’s fast and quality.
I have been using fatcow for quite some time and I highly recommend it
is it possible to host 2 main domains in one account and have separate dns for each account and not one be subdomain?
You should be able to host “unlimited” number of domains. DNS management should be separate and you probably be better off to use your registrar’s nameservers instead… I do not recommend you register extra domains at Fatcow. You should use one of the best domain registration services like Godaddy and then point the A record to your shared hosting at Fatcow…
Correct me if I am wrong but it sounds like you want to host more than your default domain at Fatcow but you are not sure how. So here are the steps to host multiple domains at Fatcow and have your domains registered at Godaddy:
Let me know if that does not work.
Good luck.
I found your site while looking up reviews for fatcow. On other sites, there were comments on how slow their servers are and how it takes a looong time to upload pictures, etc. I am wondering if this has happened to you? Do you still stand by your review and recommend them?
Also, why do you recommend that you register your domain separately?
Thanks for all your help!
Shirley
Can some body help me out with my question (below) regading FATCOW’s services.
Actually my question was not how to register a domain but whether or not using Fatcow’s hosting plan can enable us to list our already registered domain’s sites with NetFirms each with it is own SSL, DNS and IP and email address and perhaps a cpanel control.
For example
http://www.domain1.com
http://www.domain2.com
http://www.domain3.com
We want to listed all our domains (about 12 to 15) in one account rather than 1 main domain http://www.domain1.com and the rest as sub-domains i.e. http://www.domain1.com/domain2 and etc…
Again all our domains are listed with Netfirms and they are Not sub-domain. Now each site will be built on an OS-commerce platform type aka LITE COMMERCE seen here http://www.litecommerce.com
The server requirements for litecommerce are here
http://www.litecommerce.com/lc_manual/compiled/LiteCommerce-manual.pdf
Please go to page 13 of the pdf or page 8 of the document.
I have been told that the FATCOW can support litecommerce so we can develop our sites which is a good news, but I still wonder whether or not under one account we can list all our domains each by itself. For example Yahoo hosting requires each domain to have a separate account of its own, in order to have individual SSL, DNS, and email address.
Gator hosting does provide such a plan sold under their Reseller Hosting. Seen here
http://www.hostgator.com/resellers.shtml
I really want to sign up with FatCow, if only they provide something like the Gator’s so that I can list one account for everything,…Thank you for your advise
Thomas,
It sounds like you need a reseller hosting. It will be the easiest way to achieve what you want. Fatcow plan will give you only one (1) cPanel. You may need cPanel for each of your domain from what I understand, and in that cas you will need a WHM with your plan.
The best web host reseller as many people probably already know is Hostgator. In addition, if you want to save money during the first year, you can try Pronethosting reseller plan at super cheap price as they currently having a special promotion.
Thank you so much for these info “ADMIN”. I am very lucky to come across this side in order to get an honest answer to my questions…:-)
I have already contacted the Pronethosting so I will rolle the dice soon. One more question, If I may… what does “WHM” stands for?
Thank you again…
I have not signed up but thought I would post something. I tried Wix – for two sites – at 1st the design phase was wonderful – and easy – however then had glitches – and then it was slow. Wrote customer service (no chat) – and never heard a word. Someone in tech actually posted they had replied. I have like 7-10 auto reply mess that gave me a number and said someone would contact me.
Gone.
Then I started looking – Some of these sites are just plain strange. Only thing about Cow is that they won’t let you test drive the designer. Other than that – they have answered most questions quickly. One prob is that I think all these chat room service people all work for many hosts. Strange thing – sometimes really good answers – then a few times – it is like they are taking to ten people at one time – slow to chat – and ask some strange quesions. Overall I am going to try the Cow. I just thought I would warn any new lookers. I would not imagine how good Wix was only to fall on the 99th yard. Some host sites are just too complicated for people like me. The cow has my vote but will write again after trying for a few months.
Fatcow is excellent!
I want to host streaming Music plus an online store for my website, I am looking for feedback for hosting it on Fatcow. Please help.
This review is really helpful, however not sure about streaming music and selling.
There is no review about Fatcow’s ability to do streaming music… If you want to do music or video streaming, I would strongly suggest you go with inMotion Hosting instead.
I singed up with Fat Cow about about 8 months ago, I had nothing but problems setting up my web page. I had a friend even help me that had created multiple web pages in the past and knew what she was doing. We still had problems, we were on the phone with them 3 or more times a day and had multiple problems. We were going crazy nothing was working we would input something and it wouldn’t show, add a picture and get none, have to pages at the same time. You name it it went wrong, except one thing. The customer service was great. I was always able to get a hold of someone and they would always help me. We would get one problem fixed and then another one would pop up. I will say though that after a while I was tired of not getting a working web page. I was going to cancel and spoke with a guy that I cant remember his name,(I wish I could) he asked a lot of questions and said that he didnt want me to quit. I was like Im sorry but I am going somewhere else, nothing seems to work on my web page and it has constant problems. He said that he use to work in the IT department before customer service and said that the problems I was having seemed very strange. He said that he couldn’t explain what was wrong with my account but if I was willing to open another account and cancell the old one he would work with me to see If the new account works better. It did I had to start a new web page, but in 2 days I had it up and running and pictures, able to make changes and have them work. It became like heaven working on the web page. We dont know why my first page had so many problems but I say it just happened and it will probly happen to someone else, if it does just try again. So in closing I am glad I never closed my account, Fat Cow customer service is great and will work with you to figure out any problems. They said that my problems were very strange but continued to work with me. Fat Cow is great in my opinion, problems happen and Fat Cow came through. I would recommend Fat Cow to any body that wants to creative a web page, prices are great and once again customer service is also.
I have been with fatcow now for about 4 months, and host about 8 domains with some sub domains with them, I am in South Africa and was looking for a better priced host with good service three of my sites I host video and photos and it works great. In South africa I paid R500 wich is $50 and got only 500mb of disk space and 5 gig bandwidth, since I moved to fatcow I have only had great service, I have had no problems with anything, they always post a notice on your panel if they are going to do updates or if they are experiance a certain problem. but before i experiance the problem it is fixed. I really like the freedom I have with them.