Comments on: Hostmonster Sucks?

By: hill

hill — Tue, 02 Mar 2010 12:56:24 +0000

I have an account at HM ,HM very reliable before February 26, 2010,but when they take my site to new hardware,my site often down with unkown reason,hope HM become to normal as before.

By: Richard

Richard — Wed, 24 Feb 2010 14:15:53 +0000

I think that there may be some confusion between hits, visits and visitors above. 60,000 ‘hits’ is not a lot. Yesterday my low-traffic site had 83 visits who viewed 477 pages which resulted in 4314 hits.

When people speak of 60,000 ‘hit’s above are they getting confused with visits?

By: business web host

business web host — Thu, 04 Feb 2010 10:36:28 +0000

If you get members to upload files via the web-interface or your website, you should have no problem. But if you ask members to upload and share files via other means such as FTP, you may encounter problems. HM can say you are paying for a web hosting service, not for FTP/file sharing/file upload/download service... Sure you can move anytime you want. Always keep a backup copy of your files on your PC. Godaddy is okay but inMotion hosting is good too especially when dealing with audio and video hosting. Good luck with HM. Hopefully you will not have any problem with them.

By: gonzo

gonzo — Thu, 04 Feb 2010 02:46:44 +0000

i just started an acount with hm and by reading your coments im hoping im not doing a mistake. im pleaning on allowing my members to upload pics. and that would be about it. but my hits will increse if my site does become a real. and it becomes what im hopping. well im going to try and figure out how to start my web page. lol. im only an 18 yearold boy who is trying to make his online buisness. just one question, if my site gets a great amount of hits and i dont want to risk HM to deleat it. can i move my site with another companny. and is gooddaddy realy that good.

By: Heidi Vogel

Heidi Vogel — Wed, 27 Jan 2010 03:28:21 +0000

Wow! I’m concerned about getting a 3 yr agreement with Hostmonster if they can cancel my account anytime w/o at least a weighted refund. I am doing pricing for a site for my new drafting and design business. Ideally I’ll be working with at least 5 clients who will daily/weekly use my ftp site to upload/download CAD files. I’ll need to keep those files (storage) available for them to access for a few days while we go back and forth on design issues. I’ll also be communicating with the architects/land surveyors/mechanical/plumbing/etc contractors who will need to add their own piece to the puzzle. These files will by no means stay for more than a week at a time, but they will be bouncing back and forth and many clients will be accessing. I cannot in my wildest dreams expect 60k hits/day (more like 20-100), but each hit will definitely mean an upload/download of maybe 12mb-1gb.

My main purpose for getting a website with huge storage capacity/bandwidth is specifically for the ease for my clients to FTP CAD design files. Why would I want a host that will force me to delete my product because they do not have the capacity necessary to support their advertisement claim? This appears to be fraudulent and misleading. Thank you all for setting me straight. Even those who seem to be defending Hostmonster appear to agree that their claim of unlimited bandwidth and unlimited storage capacity is not truthful. Oh and thank you for suggesting Godaddy and Carbonite, I’ll go check them out right away.

By: Shane

Shane — Tue, 29 Dec 2009 15:45:32 +0000

I got notified that my my account got suspended because of “spam/phishing”. After checking with the customer service, the reason was some “suspicious” files were found in my web site content.

I immediately asked for the reason of suspension. They explained that there are viruses found in the executables, blah, blah, blah… After I explained the purpose of my files and verified the MD5 were the same as in my computer, they re-activated the websites.

1. Why did they suspend all my websites? The files are only in one website.
2. Why the whole web sites were get suspended at all? The suspicious files can be redirected to some other safe URL.
3. Why spam/phishing turned out to be a possible virus notification? Why I had to ask to know the real reason of getting suspended? If they cannot distinguish the difference between phishing and virus, it is very unprofessional.
4. There was one statement in the last email I received made me very angry: “The report that we received was from a reputable web security company, so we did take action based on their report.” Why couldn’t they send me the report to let me take action before suspending my account (thus, suspending all websites)? The action taken is not customer friendly. Suspending account should be the last measure, not the first.

By: Sash

Sash — Wed, 28 Oct 2009 22:24:53 +0000

Hello, I am HM customer for 3 years, and I am very satisfyed with them. I have many websites, and there was no problems at all for this 3 years. Before them, my sites was on IXWebhosting, but I always had some problems and questions. HM is much faster, easier and stable, and I will surely continue to use their services in the future.

By: best dedicated server

best dedicated server — Sat, 17 Oct 2009 06:31:58 +0000

I don't think that is such as good idea. Although Hostmonster may not detect in the beginning, you still should not be using their service to store non-related files or even sharing the files around. We have heard stories about them suspending accounts because the users put backup and archive files on their 'unlimited' server space. Well, why say unlimited if you cannot use them you ask? They can promise the moon when we signed up but better-not-argue and not-take-the-risk is our approach to this issue. Let us also be fair to the others on your shared hosting server and we would strongly suggest you use ElephantDrive if you need Unlimited disk space for storing and sharing other work files.

By: Hanks

Hanks — Sat, 17 Oct 2009 06:28:08 +0000

I work as the webmaster of my company. Since Hostmonster is giving unlimited disc space with their plan, I am thinking of using this extra space to share some office files with my colleagues. Anybody tried this and had any problem? How would they know if we are using their space for storage lets say?

By: host unlimited domains

host unlimited domains — Tue, 07 Jul 2009 18:44:01 +0000

Well I think you are taking the terms “unlimited storage” too far. Realistically, it just means that you get enough space more than you ever need for “your website” i.e it is an unreachable limit. If you are hosting a file/movie/photo sharing, get a dedicated server! Even worst if you are using the web hosting account for archiving files. I have never heard any web host allowing people to use their “unlimited storage” as a place for archiving your unused files on the PC or for storing those downloaded musics.

We have used Hostmonster too and had no problem with uptime nor their TOS. The “abusers” make life of decent customers like us harder than it should be, when the web hosts put more and more constraints on what we can do on our hosting account.

* We predict that the “unlimited” bytes hard-drive will never be invented, but all web hosting will offer unlimited everything in the future – go figure…