Comments on: HostPapa with Papa Problems?

By: imillard

imillard — Mon, 16 Jan 2012 10:02:29 +0000

In my opinion – and that of many others – HostPapa not only sucks, but they are cheats, liars & thieves.

In direct contradiction of ICANN regulations, they will list themselves at the domain name administrative contact. Essentially, they are taking control of your name, and will do everything they can to prevent you transferring it away – unless you pay their fees.

ICANN does NOT allow a “losing” registrar to extort money to release a domain name for transfer.

If you want to complain about registry problems, send a copy of your message to the “real” registrar, TuCows.
Start with Paul Karkas” pkarkas@tucows.com
and ombudsman@icann.org
then move on to disputes@opensrs.net and
compliance@opensrs.org

Send a polite and carefully worded message outlining your complaint, and you will get action.

My advice, based on my experience is: stay away from HostPapa.

By: Sebas

Sebas — Wed, 30 Nov 2011 23:22:59 +0000

Just pointing out for other ppl that can see this pages : This guy don’t know how to work properly.

10 mysql connection is more than enough for a lot of website. Having 5 users on 2 different website will fill your slots ONLY if you’re never closing mysql connection in your script… and this is really an huge fail as a web programmer… because when a php script end, the mysql connection is closed.

By: Tony

Tony — Sat, 29 Oct 2011 21:28:53 +0000

stay away from hostpapa, unreasonable limits are imposed are imposed and they handle objections and issues like bureaucratic morons.

NEVER let them hold the domain registration, do that with someone credible

By: hawgmeyer

hawgmeyer — Sun, 19 Jun 2011 15:42:45 +0000

Host Papa Complaint:
I am also having a problem getting Host Papa tp let my Domain go. I want to move my site to a different host and they told me I had to pay $26.20 to keep my domain. FINE. I payed the money and 4 days later. They have not sent me over a transfer code. My site is down and the support is useless. I’ve called 7 times only to get alot of hums and haws. They did’t have a clue. They kept telling me that it had to go to accounting, then to some other department. I noticed thay took the time to take my site down. But that’s all they took the time to do. Now they say they can’t do anything until Monday. What a bad experience this has been.

By: Dan

Dan — Wed, 25 May 2011 21:21:43 +0000

I get a problem with hostpapa.com. I never got problem with them until now.
I decided to not renew my contract with them and in despite of that, they want a keep my domain name guarded for 25$. If I dont pay it, the let the domain name go and I lose it.
I told them I contract another company that I pay hosting + domain name, but they dont want to unlock. What Can I do to force then to release my domain name.?
Please help me
Regards

By: Tom

Tom — Sun, 20 Mar 2011 02:21:45 +0000

I totally agree. They ruined our business and our dream of a successful online website. They screwed up our shopping cart on the opening day of our business and now we have no credibility because hostpapa refused to offer us ANY customer service to fix a problem that they created.

By: Tom

Tom — Sun, 20 Mar 2011 02:17:29 +0000

Hostpapa ruined our ecommerce business. Our shopping cart failed on the opening day of our business and they totally ignored all of our efforts for customer support.

By: Joel

Joel — Wed, 24 Nov 2010 00:17:12 +0000

They suck big time. I first took a 12 months plan, on first week, someone hacked my site and has created following email: lickmyballs@mysite.com (not to mention my dot com site) and then created many teams on yahoo fantasy football league such as I_ripped_my_kids …. etc ….. bad start.
After 14 months I decided to close my site, so basically was expecting a partial refund for my remaining 10 months paid in advance ….. i simply received a dry email telling that my account was closed ….. and they automatically blocked my IP adress so i can’t access www.hostpapa.ca or hostpapa.com.
I’ve been a perfect customer and never complained. Conclusion it is a nice bunch of assholes.

By: Rob

Rob — Thu, 18 Nov 2010 08:43:57 +0000

I believe most problems are caused by their over protective firewall.

Only been with them 2 days, but if i open more than 3 browser tabs to my website and click about a bit their firewall blocks me for 1 hour. Hostpapa support tried to blame my PC so I’ve tried it on other PC’s from different IP addresses and they all get blocked.

I have about 20 other hosting accounts with different providers and I have never seen such a daft firewall policy in my life. If it blocks me it will also block my website users – therefore, the hosting is useless and I’m asking for my money back.

By: Pixie Butterfield

Pixie Butterfield — Mon, 01 Nov 2010 22:14:14 +0000

I’ve been with Host Papa for 3 months and have been working on the launch of my website. I’ve been trying for 4 days to upload my site but all the time I just get errors such as TCP error, and hence have missed my launch deadline which was very annoying after months of hard work. I’ve been emailing Host Papa’s support centre for the last 4 days but have no reply. I’m quite angry now and won’t be able to get my money back because I’m out of the 30 day refund. So Yeah Papa Host sucks big time and I will be moving my business elsewhere