Comments on: IX Web Hosting Should Be Axed!

By: Cuma

Cuma — Sat, 18 Jun 2011 12:35:34 +0000

I agree with you. If we are inexperienced, we will find the same problems on other web hosting company. Because since I used several hosting company in the last three years, there is no 100% perfect host on this planet. last, this is a big league, no one can dominating.

By: John Forget

John Forget — Wed, 22 Dec 2010 01:49:29 +0000

I hear you. I can’t wait to be done with them! I ignored the flags too…grrrrr.

By: Sam Hurdle

Sam Hurdle — Thu, 08 Apr 2010 19:36:59 +0000

I would have to assume that the people here that are complaining about IXWebhosting would have the same issues anywhere else. It appears to me that the comments made by these people are inexperienced and should not be so hard on IX Webhosting. They are doing a fine job. Nothing is perfect but for the money, they give you the best bang.

By: Mark

Mark — Fri, 29 Jan 2010 10:38:55 +0000

Before you sign up for ixwebhosting, you better consider their imposed 100,000 file limit. They say the limit is 100,000 for windows and 300,000 for linux. Unfortunately, many of the staff at ixwebhosting do not even know this limitation themselves. The terms and conditions are very general and they claim unlimited storage and bandwidth. This borders upon scamming the client to sign up and then tack on a file limitation to get you to upgrade to ixwebhosting VPS account. Is this ethical? No, it’s not. Should people sue ixwebhosting for doing this? Yes, clients who have been a victim of such misleading terms and limitations should work on a class action lawsuit. You can perhaps email [email protected] but also contact your legal consultant as well. Regarding ixwebhosting hosting itself, ixwebhosting wouldn’t be recommended because of their constant downtime and server speed. It will lower your website ranking and people who visit your website will leave the site due to speed. The customer service on the other hand are courteous and you can easily contact them via online chat quite quickly. But unfortunately server and service is lacking. In addition this file limitation and server speed will affect your website’s future growth.

1. ixwebhosting file limitation – POOR
2. ixwebhosting server speed – POOR
3. ixwebhosting uptime – Below average
4. ixwebhosting customer service – Very Good
5. ixwebhosting Overall – POOR
notes: the server has a lot of server timeouts. If you use session variables, the sessions will be lost and frustrate your users.

Last note, Ixwebhosting should not promote unlimited hosting if they have file count limitations. This is considered false advertising.

We used to recommend ixwebhosting to others before because of their price. But now, things have changed and we do not recommend ixwebhosting. Also their new VPS plan is double the price of many other companies such a 1and1. But 1and1 is also not recommended due to their billing ethics.

By: Bobby

Bobby — Mon, 25 Jan 2010 18:06:04 +0000

IX has it’s good and bad. The support people are responsive for minor issues but are not good with major issues. Personally, my site has been unreliable and they have never seemed to fix it. CPanel will work great sometimes (Usually right after you post a service ticket) and other times it will not load for hours. Same with FTP. Most of the time my site loads well, but way too often it times out. They also do not offer as much as some of the other cheap hosting companies do. It may just be my experience and not typical of all their hosting, but I plan on switching after only one year with them.

By: sherwin_828

sherwin_828 — Thu, 29 Oct 2009 08:53:56 +0000

To anyone reading this, forget IXWebhosting. They do suck. I’ve had problems the very first week I started using them. That should have been a big red flag to get out but since they were my first ever webhost, I thought that was normal.

They will miss their up-time guarantee by a mile. If you are an internet marketer who works on your sites everyday, you will know this to be true. I had downtime problems with them ever 1 to 2 weeks.

The final straw was when they lost some of my posts and I found out that they did not back up frequently. Good thing I back up every week but there’s one site that I have not gotten around to backing up. Lost everything. Hours of work lost.

Am now in the process of moving out.

IXWebhost is not a reliable host. Period. They are cheap but you do get what you pay for.

By: Wallace Goh

Wallace Goh — Wed, 30 Sep 2009 05:26:55 +0000

Hai,
IXWebhostig doing survey now.
Please complete the survey and let their know how suck their service are.
https://www.ixwebhosting.com/index.php/v2/pages.popup_survey

Regards,
Wallace

By: Alex

Alex — Fri, 21 Aug 2009 16:20:21 +0000

I am hosting with IX for more then a year already and I am pretty satisfied with it. LiveChat and ticket team are great. Paying only 8 dollars per month for unlimited plan. Where can you find such service for such prices? yes I understand that dedicated hosting is better then shared, but dedicated hosting cost much more.

By: Grumpy and cranky

Grumpy and cranky — Fri, 31 Jul 2009 13:19:00 +0000

Omg, where to start? After my 10th time at least with their Live Chat I’m ready to stick my head in an oven. Our site keeps loading slowly, or it times out altogether with a 500 error. Tech support insists it’s loading just fine for them, however their own speedtest said it took 39 seconds. (A major improvement over earlier) I ran at least 5 separate speedtests on it from 5 different sources, and they all indicate the server is extremely slow. I asked to see their logs, and they say not allowed. Having a conversation with them is like a “Who’s on First?” dialogue! The web monitoring company I now engaged keeps sending me alerts that the site is unavailable, yet their techs keep reciting: It’s loading just fine for me… Then they insist it’s my isp, the design, the web, nothing, blah, blah, blah. It’s their lousy windows servers!! There are three different people associated to the site with three isps in two different states, and my download speed clocks in at almost 1400 kbps! I can’t even imagine what it would be like visiting the site on dial-up. But their tech support is in total denial and clueless as to any technical expertise. It’s really frustrating and as we speak, the site is still timing out. I don’t know about their Linux services, but if you need Windows for your project stay far away from IXWebhosting..

By: Verum Amor

Verum Amor — Thu, 11 Jun 2009 19:08:51 +0000

I recently switched to iX webhosting and it indeed SUCKS. Lately, my emails are getting bounced back. It seems iX likes to host Spammers. Don’t try the support service. They’ll just leave you on hold. If service and email are important to you, then reconsider another service.