Comments on: Mochahost Sucks?

By: shenz

shenz — Sun, 25 Dec 2011 12:12:41 +0000

Damn! I just buought mochahost, the traffic to my site down! when I checked why it’s happening. Page load too long and the server down!

By: adrian

adrian — Sat, 20 Aug 2011 03:54:04 +0000

was about to purchase a hosting but with this kind of experiences, i decided not to get one from them. I’m going to search for a new hosting provider again.

By: the chosen one

the chosen one — Wed, 18 May 2011 14:54:55 +0000

and one more thing, only time I chatted about sales when i was first joining them. after that, i have chatted about 10 times with their people, but was all technical (website had very few probs so didnt need to chat much). So whe u posted that their chat is about only sales, its false accusation.

By: the chosen one

the chosen one — Wed, 18 May 2011 14:38:04 +0000

Hi Mark,
To be honest, I have been there membr for almost 2 yers AND they have been the best hosting company evr, till now. i am still working with the issue, problem started when my website went down, when it came back up, been giving me problem since then, must be configuration thingie, but i will see how it turns out. Very frustating.

Now to say their tech sucks and all the negative thing u put is unfair. I know ur frustaed, but cpanel works fine (been working yesterday on it so I know). Ur directing users away from good company, right now I am litte frustaed with them, but I still recommend them. However, if problem persists till end of the week, I will let u all know how it went. But what ur doing is slamming good company and its not right.

By: mark

mark — Thu, 28 Apr 2011 12:45:25 +0000

Best to stay away from Mochahost.com as the Better Business Bureau rated Mocahhost.com with an F http://sanjose.bbb.org/Business-Report/Mochahost-235786 . There are a lot of complaints about Mochahost.com about their business practices such as over charging, wrongfully suspending accounts to try to force customers to pay more for unnecessary upgrades, not having a valid contact number, their online chat is only for sales and do not help with technical problems, their servers are not stable, there’s a lot of downtime, they do not pay affiliates, they do not offer what they advertise on their website such as unlimited bandwidth, they do not honor their contracts, they will not refund you even with their trial period guarantees and lastly Mochahost.com will changes their terms and conditions on their website at any time to avoid customer refunds and/or avoid services that were previously promised.

By: Tarek

Tarek — Tue, 29 Mar 2011 11:23:12 +0000

yes, me too
I was going to say the same..
“He is trying to do his job, and u r trying to nerve him”.

By: customer

customer — Fri, 17 Sep 2010 09:55:11 +0000

Thank you about this post. I was about to post something similar when I saw yours. I am with them since the end of 2006 and totally satisfied.

By: DSouza

DSouza — Thu, 22 Apr 2010 16:41:36 +0000

I’m having the same problem with transferring my domains out of scam MochaHost. They are using the same excuse saying that they are sending the authorization keys but they are not. Them they ask you to update your whois information and still nothing. They say “we sent the keys again” and nothing. The funny thing is that I do get the emails from them regarding the ticket I have open but not the email with the keys. Stay away from them!! I’m filing a complain with ICANN. And also ENOM which is the real Registrar won’t help you saying that I should contact MochaHost.

By: Jacquii Cooke

Jacquii Cooke — Thu, 15 Apr 2010 19:09:45 +0000

I would much appreciate advise regarding your complaint to iCann – you can see specifics of my issue at http://www.theadminzone.com/forums/showthread.php?t=71335 AND http://www.theadminzone.com/forums/showthread.php?t=72747

Feel free to email me and/or contact me via http://jacquiidesigns.com

Thanks!

Jacquii.

By: Formerly Xanh Designs Admin

Formerly Xanh Designs Admin — Sat, 27 Feb 2010 16:31:58 +0000

They have a bait and switch plan. Signed for a two year business plan which included free domain registration for two years. After the first year, the domain stopped working. Contacted them, and they said because I have not used it enough (i’m building the site part time), my domain was on hold and I would have to pay between $100 to $200 to retrieve. They understood I pre-paid for two years already with the domain, but it did not matter. After many many subsequent messages (most with no replies), I was stuck. They would also not provide a phone number or address to their legal department. A year later (two years total), they tried to charge my credit card for renewal. What! they lost my domain name, and I cannot access their system and they want a renewal? Go elsewhere.