Then, all of a sudden, they switched off the free hosting. I couldn’t access my files. I have sent countless support tickets but their staff such as Alistair White refuse to assist. They will only allow me access to my valuable files if I buy their premium hosting service, which I can’t afford. So now my site has been down for a whole month.
People should avoid these people like the plague. Heart Internet is just terrible and their support staff such as Alistair White are arrogant and rude.
]]>They are great at taking your money for things that cost nothing like whois privacy that they get from opensrs for FREE…. Heart Internet want £5 for it…. thiefs.
They have this thing of not answering questions in tickets or just refusing to do things.
I am a reseller and asked to push the domains from there reseller account over to my account and they told me I would have to pay to transfer them…..
They are just so bad, I suggest you avoid them at all costs as there have hidden costs all over the place.
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