Ringcentral is a company providing hosted or virtual PBX systems. We have heard so many RingCentral complaints especially about not being able to cancel the RingCentral account. Not to mention some people saying that RingCentral scams, or reported problem about Ring Central systems.

• No one will answer the phone. I tried the live chat and waited out the queue for over 30 minutes and when it was my turn, they canceled the chat!
• We only signed on with them in May and have had nothing but trouble trying to get our phone system up and running properly. We pumped up our customer base with the promise of our newly offered phone support, and have been paying staff to answer these calls. However, the calls never come…
• … after the “level 1″ rep overseas can’t help you, and you ask to get someone in the US, they put you on hold for 10 minutes, then tell you “a Manager will call you back” – but they won’t.

However, we think these complaints like above are baseless. Seriously, it is not so hard to cancel your account if you are really not satisfied with them. We canceled an account at RingCentral with ease. We did not even have to speak to the customer service. We canceled because we have no need of a toll-free number or a fax hosting, not because Ringcentral service is bad or anything. The screen shots below showed how we did it.

So why did we cancel? We did bulk domain registration, read some ecommerce hosting reviews and set up our business websites. The orders did not really come in as we liked it to be, so we went on to the next business venture. Well, you can tell RingCentral what ever reason you want. We don’t think it matters that much, especially if you do the cancellation online.

There are a few ways to cancel the account with RingCentral. You need to do it before your trial expires! Don’t nag and complaint if you missed the deadline.

1. Simply call RingCentral at (888) 898-4591 and speak with one of RingCentral’s customer service representatives during support hours.
2. Cancel using the link on their web-based control panel like we did. This is what we have done and it was a breeze.

You will then receive an Account Cancelation Confirmation email from RingCentral. If you did not receive this email (see below), the cancellation was not successful and you should assume that your account is still working and you will be billed after the trial period has ended.

Account Cancelation Confirmation

Dear John Doe (Not my real name),

Per you request your RingCentral (888) 8888-3333 account has been canceled. We appreciate your business and hope to serve you again in the future!

IMPORTANT! If you have not canceled your account or have any questions please call us immediately at 1-888-898-4591.

For your convenience we will preserve your phone number and all the messages for 30 days. You can restore your account by contacting Customer Support at 1-888-898-4591 by 08/26/2009.

Thank you for using RingCentral!

Simple isn’t it? Would you agree that the their cancellation process is reasonably easy?

Benefits of using Ringcentral

• Use call announce, so your callers are asked to give their name. Then RingCentral rings your particular phone number and tells you who’s calling. You can decide whether to take the call or not. And you can set up your answering rules to indicate business hours so the phone rings only during specific times of day and days of the week.
• Use Follow me service is great for the entrepreneur on the go. You can set the service to try different phone numbers (up to 10 in a sequence) before it gives up and sends your caller to voice mail. This is a great option for a small business with virtual employees.
• You can place a Ring Me button on your website and your callers can just press to tell you a visitor wants to talk with you. You can call them right then and discuss whatever they are looking for.
• With RingCentral Fax, faxes you receive are sent to your email and are also stored online for reading.
• You have the option of having a local or toll free number and Ringcentral gives you voicemail with the options of personalizing your greeting, multiple delivery and alert options and picking up your voicemails in your email account or online or by phone.
• Your record of faxes and calls are logged and stored in an easy-to-use web-based account.

Enough said. The RingCentral free for 30 Days trial is the best way to see if you really need this service. Why not follow the link below, and for a limited time only – you get to use their services for free .

Free Trial and Free Faxes Links:

• Toll Free and Local Numbers – Try for FREE for 30 days
• Get 500 Free Fax Pages

Don’t just listen to rumors. Try first. According to a study conducted by America’s premier customer services research firm, TARP, customers are more likely to speak about a company when things go wrong rather than when they go right. On average, customers are twice as likely to talk about a bad experience as they are to share a positive one. So we can safely say that for every negative comment about RingCentral, there are two more good Ringcentral reviews we did not hear about. You probably have purchased the best ecommerce hosting and your online store is ready to roll. An online fax and phone system will get those orders coming your way in no time.

ps: RingCentral also is in Canada and has Canadian local and toll free numbers and offers 300 free faxes.